Creating cakes in Soho since 1871

Privacy policy

 Privacy Policy

We take the protection of your personal data very seriously, and will take all steps reasonably necessary to ensure that your data is treated securely, in accordance with this privacy policy.

Information we collect:

We collect information about you from you when you  fill in a form on our website maisonbertaux.com (“our website”), or correspond with us by phone, e-mail or otherwise.

This includes information you provide engage us for a project, send an enquiry using our enquiry form, or email / call us to discuss our services.

This information may include your name, the address and e-mail address you provide and phone number(s).

On each of your visits to our site we will automatically collect technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, linked websites visited from our sites, and information about your visit, including page interaction information.

We collect anonymous information through our server log files; for example, the number of visitors to the web-site at any time, but it cannot be used to identify individuals.

We use cookies in some areas of the site – see details below.  If you would like to know more about how to control the use of cookies take a look at About Cookies.

How we use your data:

We use your data to perform necessary administrative tasks in fulfilment of our contract with you to design and produce printed and e-material.

We may use your contact information to follow up on publication delivery.

We will add you to our marketing list to receive our news updates if you or if you sign up for our newsletter via our web-site or if you do business with us (soft opt-in). You can remove yourself from this list at any point by using the unsubscribe button at the bottom of our news updates.

We use your technical data to improve our website.

Where we store and process your data:

All information you provide to us is stored on our secure servers based in the UK.

The systems and staff we use to process the data we collect are in the UK.

By submitting your personal data, you agree to this storing and/or processing.

We do not store credit card details, nor do we share financial details with any 3rd parties. Any payment transactions are encrypted.